Formerly Compliant UK

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Tim Bishop, Senior Partner, Bonallack and Bishop Solicitors

"We love the Dragon software provided by Exonera".

Why did I start using it?

As a solicitor, I produce a lot of paperwork. Until three or four years ago, being a ham fisted typist, I relied heavily on my secretary. However I was left without a regular secretary for an extended period and necessity being the mother of invention I decided to give Dragon a go. I was amazed it worked straight out of the box. Now I produce ALL of my own typing -- which saves me money and gives me complete and immediate control over my paperwork. And my new assistant is happy too -- I've had to design an entirely new role for her which doesn't involve any typing or dictation at all.

What about outsourcing typing?

Before Dragon, some of my dictation went out to India to get typed. With Dragon, however, there's no need. Why bother sending typing out when you can instantly do your own, more accurately and without additional cost. Really why does anyone bother outsourcing dictation?

How Dragon has saved me lots of money

Gradually, Exonera rolled out Dragon to the 25 lawyers I employ. Result? Far more use of e-mail which has probably saved me over £15,000 in postage each year, and tens of thousands of pounds in salary costs as I've been able to recruit new lawyers without needing to take on any new secretaries. Plus it's allowed my lawyers to spend days working from home -- resulting in higher work output, and happier lawyers with a much better work/life balance.

How easy is using Dragon?

Very - you can get Dragon running highly successfully after just 15 minutes, although to make the most of Dragon, I would recommend professional training. Compliant showed us Dragon's full capabilities by creating personalised commands and generally passing on their expertise during the one to one training sessions.

Why isn't everyone using Dragon?

I have absolutely no idea. Using Dragon is just a no-brainer. It's simply the worlds best kept business secret." 

Tim Bishop owns Salisbury solicitors Bonallack and Bishop.

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