“We love the Dragon NaturallySpeaking speech recognition workflow”


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Tim Bishop, Senior Partner, Bonallack and Bishop Solicitors

Why did Bonallack & Bishop Solicitors start using speech recognition?

“Solicitors produce a lot of paperwork. Being a ham-fisted typist, I relied heavily on my secretary. However I was left without a regular secretary for an extended period and “necessity being the mother of invention”, I decided to give Dragon a go. I was amazed at the accuracy straight out of the box. Now I produce ALL of my own typing, which saves me money and gives me complete and immediate control over my paperwork. And my new assistant is happy too - I’ve had to design an entirely new role for her which doesn’t involve any typing or transcription at all.”

How does Dragon compare to outsourced typing?

“Before Dragon, some of my dictation went out to India to get typed. With Dragon, however, there’s no need. Why bother sending typing out when you can instantly do your own, more accurately and without additional cost. Really why does anyone bother outsourcing dictation?”

Have you saved money?

“Gradually Mike rolled out Dragon to the 25 lawyers I employ. Result - far more use of email which has probably saved me over £15,000 postage each year, and tens of thousands of pounds in salary costs as I've been able to recruit new lawyers without needing to take on any new secretaries.

Plus, it’s allowed my lawyers to spend days working from home resulting in higher work output, and happier lawyers with a much better work/life balance.”

How easy is Dragon to use?

“I would recommend professional training. Mike showed us Dragon’s full capabilities by creating personalised commands and generally passing on his expertise during the one to one training sessions.”

Why isn’t everyone using Dragon?

“I have absolutely no idea. Using Dragon is just a no-brainer. It’s simply the world’s best kept business secret.”