Formerly Compliant UK

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Musculoskeletal radiology image photo by Harlie Raethel Unsplash
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Speedy Patient Care in Radiology at Royal United Hospital Bath

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We asked Graham Robinson, Consultant Radiologist at Royal United Hospital, Bath about their move to speech recognition...

"Following a reduction in secretarial support, the team faced stiff demands on time to maintain a fast and accurate turnaround of reports. Radiologists are not necessarily fast typists after all. We had version 9 of Dragon Medical Practice Edition which we managed with (untrained) along with manual transcription for much of our output. 

Following a demonstration and discussions of what we could achieve with Mike
(Compliant UK, now Exonera) 
we deployed the new version with customised commands and one to one training. We now use DPME for creating all CT, Fluoroscopy, MRI, Ultrasound, Urogram and X-ray dictated output, literally as fast as we can speak it, directly into our system.

Compliant UK/Exonera took the time to understand what we wanted to do ideally and wrote the code to create a set of custom commands to deliver it. We can now dictate directly into the correct text window whilst manipulating the image with the mouse.  

The custom commands get around quirks of our system which in the past were a distraction.  Previously there were delays  in typing reports and now there are none.  

The members of the team who were most resistant to change became some of the most enthusiastic users as they (Compliant UK, now Exonera) were 
flexible and gave 
specific help whenever necessary."